FAQs – Shopping Global Store

Welcome to Shopping Global Store! Below are some frequently asked questions to help you with your shopping experience.

1. Orders & Payments

Q: How do I place an order?

A: Simply browse our store, add items to your cart, and proceed to checkout. Follow the payment instructions, and you’ll receive an order confirmation via email.

Q: What payment methods do you accept?

A: We accept major credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options.

Q: Can I modify or cancel my order after placing it?

A: Orders can be modified or canceled within 12 hours of placing them. Contact our support team as soon as possible.

2. Shipping & Delivery

Q: Do you offer worldwide shipping?

A: Yes! We ship to most countries. Shipping costs and delivery times vary based on your location.

Q: How long does shipping take?

A:

  • Standard Shipping: 7-15 business days
  • Expedited Shipping: 3-7 business days
  • International Shipping: 10-21 business days (varies by location)

Q: How can I track my order?

A: Once your order is shipped, you’ll receive a tracking number via email. Use it to check your order status on our tracking page.

Q: What if my package is delayed or lost?

A: If your order is delayed beyond the estimated delivery date, please contact our support team. If lost, we’ll work with the courier to resolve the issue.

3. Returns & Refunds

Q: What is your return policy?

A: We offer a 30-day return policy. Items must be unused, in original condition, and in their original packaging.

Q: How do I request a return or exchange?

A: Contact us via [customer support email] with your order details, and we’ll guide you through the return process.

Q: When will I receive my refund?

A: Refunds are processed within 5-7 business days after receiving your return. The amount will be credited to your original payment method.

4. Product & Sizing Information

Q: How do I choose the right size?

A: We provide a detailed size guide on each product page. If you’re unsure, contact us for personalized sizing advice.

Q: Are your products high quality?

A: Yes! We source our products from reputable manufacturers to ensure premium quality and durability.

5. Contact & Support

Q: How can I contact customer service?

A: You can reach us via:

Q: Do you offer discounts or promotions?

A: Yes! Subscribe to our newsletter to receive exclusive discounts and special offers.

Still have questions? Contact us anytime, and we’ll be happy to help! 😊🚀